APP SHIPPING and FAQ
Questions or concerns? Please do not hesitate to contact us at firstname.lastname@example.org and we'll get back to you as soon as possible. Our business hours are Monday-Friday 10:00am-7pm Pst.
Please review the following basic terms that govern your use of, and purchase of, products from RIPNDIPCLOTHING.COM. Please note that your use of RIPNDIPCLOTHING.COM constitutes your agreement to follow and be bound by those terms.
Prices, Shipping & Delivery Time
Purchased items will be shipped from LA within 2-6 business days of the order, although most will be shipped within 2 to 3. Please allow up to 1 weeks from ship date for your delivery to arrive(USA SHIPPING ONLY). If you still have not received your purchase after 1 week of your order delivering (USA), please notify email@example.com and provide your order number.
We have new flat rate shipping prices! All domestic orders are shipped via USPS Priority & First Class Mail with delivery confirmation. Standard delivery time is 2-5 business days from date shipped, but may take longer. Most domestic orders are received within 1 week of ship date.
Just a heads up, we do offer cheaper international shipping on our website with new currency conversion and the option to pay duties and checkout. On our app we offer Fedex international shipping and packages will arrive in around 2-7 days once your package is shipped out of our warehouse (not including processing times).
Standard delivery time for non fedex international shipping is 3-6 weeks from date shipped, but may take longer. As of now, UPS does not offer delivery confirmation or tracking for international shipments, however a customs number is available through the customs form. Custom law differs in each country so in some cases orders may get caught and inspected by customs which delays delivery. We do not offer refunds for these shipments if they do not arrive or shipped back to us. We will provide a store credit code to reorder but you will be responsible for paying the shipping cost again. Please select Fedex shipping for a more high speed and reliable option.
RIP N DIP INC or RIPNDIPCLOTHING.COM is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact firstname.lastname@example.org if you have any questions.
Return & Exchange Policy
All sales are final. No refunds accepted, no returns honored. Size exchanges and significantly factory defective items are accepted for exchange within 7 days from which shipment is received. We require that customers notify email@example.com of any problems with merchandise within 48 hours of receipt. Items must be in their original packaging, in as-new condition with printed receipts. Exchanges are not available for any product after 7 days.
Please note: all sale items purchased through discount code or promotion are FINAL SALE, not eligible for altering your order, returns, and/or exchanges.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
We have made every effort to display as accurately as possible the colors of our products that appear at the RIPNDIPCLOTHING.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
RIPNDIPCLOTHING.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that RIPNDIPCLOTHING.COM shall not be liable for any damages of any kind related to your use of this site.