Questions or concerns? Please do not hesitate to contact us at firstname.lastname@example.org and we'll get back to you as soon as possible. Our business hours are Monday-Friday 10:00am-5pm PST.
Please review the following basic terms that govern your use of, and purchase of, products from RIPNDIPCLOTHING.COM. Please note that your use of RIPNDIPCLOTHING.COM constitutes your agreement to follow and be bound by those terms.
Once an order is placed there is no promise that we will be able to update your order. Orders are processed once they are placed. Please be sure to use the correct shipping info and select the correct size before completing your order. If an order is lost due to an invalid shipping address we will not be able to refund that order.
During our Black Friday sale please allow us SEVERAL business days for your package to be processed and shipped. We will do our best to get as many packages shipped per day but due to high order volume there may be delays. If an order has a sold out item the item will be refunded and the rest of the order will be shipped out. We will not be able to make any updates or cancel an order after it is placed. If there is a sold out item on your order due to a warehouse discrepancies the item will be refunded and the rest of your order will be shipped out for you. Due to the high volume of orders we will not be able to substitute the sold out items during this time.
Prices, Shipping & Delivery Time
During NON HOLIDAY periods, purchased items will be shipped from Los Angeles within 1-3 business days of the order. Please allow up to 1 weeks from ship date for your delivery to arrive (USA SHIPPING ONLY). If you still have not received your purchase after 1-2 week of your order delivering (USA), please notify email@example.com and provide your order number.
We offer cheap domestic shipping and free shipping on orders over $125 *some exclusions may apply* All domestic orders are shipped via USPS Priority & First Class, UPS, or FedEx. Economy delivery time is 5-8 business days from date shipped and Standard is 2-4.
We offer free standard shipping and discounted express shipping for orders over $125. If you do not see the standard shipping option available at checkout this means they do not service the address or cannot import the package to your country due to the value. You can still select the discounted express option to place the order. If the order exceeds the $125 and standard shipping is visible then there is an oversized item in your cart.
We now offer flat rate international shipping and currency conversion through Global-e to 61 countries offering shopping in your local currency. Also for certain countries you can now pay duties and taxes at checkout so there is no hidden fees when the package arrives. We even cover duties and taxes for certain countries! Per each country we offer free / discounted shipping over a certain $ threshold.
RIP N DIP INC or RIPNDIPCLOTHING.COM is not responsible for international shipping delays, such as customs delays and is not responsible for any customs duties or taxes fees (if the package is shipped back because the customs payment was not paid we are not able to refund your order). We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact firstname.lastname@example.org if you have any questions.
What is Order Protection?
OrderProtection.com covers your order for every major issue that can occur during shipping. Your order will be protected against loss, damage, theft, wrong items, defective items and missing items. If something goes wrong during shipping, you can quickly file a claim in a few clicks. You'll receive a refund or reshipment if your claim is approved. To protect your order, make sure Order Protection is toggled on in your cart.
How do I purchase Order Protection?
In your cart, there is a toggle to turn Order Protection on or off. Turn on Order
Protection to purchase protection for your order! If you have protection turned on, you will see it appear as a line item during checkout.
How do I file a claim with Order Protection?
Click here to file a claim.
Please note that you’ll only be able to file a claim if you purchased Order Protection when placing your order.
What does Order Protection cover?
OrderProtection.com covers your order for loss, damage, theft, wrong items,
defective items and missing items.
How long does it take for my claim to get resolved?
You’ll typically get a response within an hour, and most claims are resolved that same day. OrderProtection.com has 24/7 support staff so you can expect responses and communication around the clock.
I didn’t add Order Protection to my order, but I need to make a claim.
If you chose not to purchase Order Protection at checkout, and you have an issue
with your order, you’ll need to contact our customer service team. You can contact us at email@example.com
How long do I have to make a claim?
You can submit a claim 30 - 45 days from the date you placed your order depending on the claim type.
Purchase for Personal Use Only
You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.
We have made every effort to display as accurately as possible the colors of our products that appear at the RIPNDIPCLOTHING.COM. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
RIPNDIPCLOTHING.COM and all contents of the site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of the site, that your use of the site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with you use of our site, and that RIPNDIPCLOTHING.COM shall not be liable for any damages of any kind related to your use of this site.